Privacy Notice
Our Online Privacy Policy
Your privacy is important to Union Supply Group. The purpose of this privacy policy is to let you know how we collect, use and protect information about our online users. This privacy policy will tell you:
-What information we collect.
-How we may share information.
-How you can limit our sharing of information. 
What information about users do we collect?
Information You Give Us
We receive and may store any information you enter on our website or send us electronically. For example, we collect information you provide when you place an order, register with us, send us an e-mail or call us. This information may include:
-your name
-your mailing address
-your e-mail address
-your phone number
-your credit card number
It may also include any other personal or preference information you provide to us. It may also include information you submit about other people, for example, the name, identification number, and address of the intended recipient of a package.
Information from Other Sources
We may receive your name and some identifying information about you from a correctional agency letting us know that you are approved to purchase a package for someone housed in one of the agency’s facilities.
Information We Collect Automatically
We receive and store certain types of information whenever you interact with our website. For example, we use "cookies" like many other websites. Through "cookies," we obtain certain types of information when your web browser accesses our website. There are utilities designed to help you visit websites anonymously. Although we cannot provide you with a personalized experience or certain services at our website if we cannot recognize you, we want you to be aware that these tools exist. Other types of information we collect automatically include the type of browser you use, access times, pages viewed, device ID, geolocation information, and your IP address.
What are "Cookies" and how do we use them?
Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your web browser. Cookies allow us to provide features such as storage of items in your Cart between visits. The "help" portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie or how to disable cookies altogether. However, you will be unable to browse for items or place a package order on our e-commerce websites if you disable cookies in your web browser. Additionally, some website features or services may not function properly without cookies. 
Google Analytics
We use a tool called Google Analytics to collect information about the use of this site. Google Analytics collects information such as how often users visit this site, what pages they visit, and how long they visit each page, to help us analyze the performance of our website. We use the information we get from Google Analytics only to improve this site. 
How We Respond to Do Not Track Signals
Some web browsers have a “do not track” feature that allows you to inform websites that you do not want companies to collect data regarding your online searching and browsing activities. At this time, this website does not respond to “do not track” signals or browser settings. 
How do we use and share your information? 
To Provide Products, Services, and Information
We collect information from you so we can communicate with you and provide and deliver the information and services you have requested. We may use your personal information to contact you about your orders, respond to your inquiries, inform you about our products and services, improve our business and the products and services we offer, and to prevent against fraud and unauthorized transactions. We do not sell your personal information. We do not disclose personal information about you that we collect on this website except to certain service providers or third parties to help us provide customer service, process orders, and fulfill and deliver products and services that you request from us, or as otherwise disclosed in this notice. 
To the Union Supply Group Affiliated Companies
We may share information we collect at our website within our internal divisions and subsidiary company for the purpose of providing the products and services that you request from us. 
To Carefully Selected Companies and Service Providers
As stated above, we may share information with carefully selected vendors, business partners and service providers which are not part of the Union Supply Group family for the purpose of processing orders and providing you with the products and services you request. We may also share information collected from our website with companies that provide support services to us (such as a printer, mailing house or web host) or that help us market our products and services to you. These companies may need information about you in order to perform their services for us. These companies are not authorized to use the information we share with them for any other purpose.
To Comply with Legal Processes and Protect Our Website and Others
We may share information about you with third parties outside of Union Supply Group for the following reasons: (a) if we are required to do so by law, legal process, or governmental request; (b) in response to a request by law enforcement authorities and correctional agency officials; (c) if we believe disclosure is necessary or appropriate to prevent physical harm, fraud, financial loss, or injury in connection with an investigation of suspected or actual illegal or unauthorized activity; (d) to enforce or apply our Terms of Use and other agreements; or (e) to protect the rights, property or safety of our website, our users, or others. When we believe disclosure is necessary, we will limit the disclosure to only the information that is being requested or as reasonably necessary to satisfy the purpose for which the information is being shared. 
Business Transfers
If the ownership of all or substantially all of our business changes or we otherwise transfer assets relating to our business to a third party, such as by merger, acquisition, bankruptcy proceeding or otherwise, we may transfer your personal information to the new owner. In such a case, your information would remain subject to this privacy policy
What choices do I have?
If you provide our website with your e-mail address, you may receive e-mails from us. If you do not want to receive marketing or promotional e-mails from us, please send us an e-mail at or click on the opt-out or unsubscribe feature contained in any marketing emails you receive from us.
More Information
Please call 1-866-404-8989 or e-mail us at if you have further questions about our e-mail unsubscribe process.
What about links to and from other websites?
Our website may offer links to other sites. Other sites have their own policies regarding privacy. If you visit one of these sites, you should review the privacy policy on that site. In addition, you may have linked to our website through another site. For example, in certain cases you may have linked to through banner advertising on another site. In such cases the site you linked from may collect information from people who click on the banner or link. You may want to refer to the privacy policies on those sites to see how they collect and use this information.
We recognize the particular importance of protecting privacy where children are involved. We are committed to protecting children's privacy on the Internet and we comply fully with the Children's Online Privacy Protection Act (COPPA). We do not knowingly collect personally identifiable information from children under the age of 13. If you are under the age of 13, please do not provide any personal information about yourself to us. If you are the parent or guardian of a child that has provided our website with personally identifiable information, we ask that you call 1-866-404-8989 or e-mail us at and we will delete the information about the child from our files.
Your Consent
By using our website, you consent to our use of information that is collected or submitted as described in this online privacy policy.
Changes to Our Privacy Policy
We may change or add to this privacy policy from time to time so we encourage you to review it periodically. If the changes are significant, we will provide a prominent notice on the website to notify you of the change and indicate at the bottom of the notice when it was most recently updated. Your use of this website following the posting of a revised policy means you accept the revised policy. 
Our Commitment to Data Security
We have appropriate physical, electronic and procedural security safeguards to protect and secure the information we collect. Unfortunately, no data transmission over the internet or data storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please immediately notify us of the problem by calling 1-866-404-8989 or e-mailing us at (note that physical mail notification will delay the time it takes for us to respond to the problem).
Secure Sockets Layering (SSL)
Our website uses Secure Sockets Layering (SSL) to encrypt your personal credit information, including your credit card number, before it travels over the Internet. SSL technology is the industry standard for secure online transactions.
Safe Shopping Guarantee
Our security measures are designed to prevent anyone from stealing and using your credit card number. In addition, consumer protection laws protect you against the unauthorized use of your credit card. Under the Fair Credit Billing Act, if your credit card is used without your authorization, your liability for those fraudulent charges cannot exceed $50. So, if someone steals your credit card or your credit card number, your liability is limited to $50 no matter how much the thief charges to your account. 
Last Updated: December 10, 2019